Job Description: Senior Internet Campaign Manager
(San Francisco, CA)
The Senior Internet Campaign Manager works with the Common Knowledge team to assist nonprofits in building new web sites, and to deliver online campaigns for communications, marketing, fundraising, and advocacy. As a campaign manager you�ll use your nonprofit Internet experience to assist organizations such as Earthjustice, Defenders of Wildlife, Humane Society, Breast Cancer Fund, American Jewish Committee, Northern Arizona University, Polly Klaas Foundation, ACLU and others to successfully grow and leverage their online communities.
This opening is for the San Francisco, CA area.
Salary is commensurate with experience. Position includes great benefits package.
Common Knowledge is an Equal Opportunity Employer.
Responsibilities
Client, Project and Campaign Management (90%)
- Online Campaigns: Particular emphasis on prior experience with sophisticated online fundraising campaigns. Also valuable � experience in leading online advocacy and acquisition campaigns.
- Website Design: Strategic (re-)development of client web properties. Includes information architecture, site map, wireframing, design and implementation. Note: CK staff designer provides core graphic design capability and coders implement designs � you would be responsible for best practices and methodology.
- Client Management: Regular client interaction and support; relationship development.
- Project Management: Project timeline development and tracking; Communication of project status, issues, and problem resolution via email, phone, written and one-on-one communications; Coordination of all Common Knowledge, partner and client resources throughout the project.
- Online Tools: Configuration and provisioning of online tools for CRM, CMS and email marketing on behalf of Common Knowledge clients. Prior experience with Kintera, GetActive, Convio, Crown Peak and other nonprofit-specific software tools a plus.
- Marketing and Business Development (10%)
- Network: Network with key client, partner, and vendor staff; stay connected with regional activities related to Common Knowledge�s line of business; remain �in the know and up to date� about activities, ideas, thinkers, movements, trends and concepts related to our business and clients.
- Conference Participation: Present at and represent Common Knowledge at industry conferences and events.
- Business Development: Assist with new business development by assisting in the preparation of proposals, attending prospective client meetings, and networking with prospects
Experience
Must have 2-4 years experience in the following areas:
Client Management or Team Management (if working for Nonprofit)
Online fundraising campaigns (required)
Online advocacy campaigns (desirable)
Online acquisition campaigns (desirable)
Project Management (including Microsoft Project)
Qualifications and Skills
Strong organizational skills � organized, detailed-oriented, good follow-through
Excellent communication skills � verbal and written
Very strong work ethic � disciplined, dedicated, self-starter � able to work alone or within team environment equally well
Technical/technology awareness � solid understanding of online tools for CRM, CMS and email marketing; strong general computer skills � office software, database experience a plus.
Travel: Some travel required a few days for month.
Direct all inquiries to
[email protected] or telephone 415.440.4800.
About Common Knowledge
Common Knowledge is an Internet consulting agency based in San Francisco, started in 2002 and working exclusively in the nonprofit sector assisting medium and large nonprofits with the following services:
Online Strategic Planning
Online Campaigns � Fundraising, Advocacy, Marketing, Communications
Web Site Design � Construction of sophisticated web properties
Over the last four years, Common Knowledge has developed a dynamic client base including Earthjustice, Defenders of Wildlife, Humane Society, American Jewish Committee, Breast Cancer Fund, Northern Arizona University, ACLU, and others.
Common Knowledge was founded by Jeff Patrick, a pioneer in the development and use of online community building tools within the nonprofit sector, who has worked with more than 100 nonprofits to improve their online community efforts. Jeff is a regular speaker at key industry conferences, a noted nonprofit software industry analyst, and a recognized authority on the best practices for online solution campaigns and web sites.